Anti-Fraud Statement

At Dulce Vida, your security and privacy are our top priorities. We want to remind you of the following important information to help protect you from potential fraud:No Requests for Financial InformationDulce Vida will never ask you for financial account or credit card information through text messages or phone calls, under any name or reason. If you receive such requests, please remain vigilant and do not trust instructions from unknown sources.Vigilance Against Unknown CallsBe cautious of unknown calls, especially if the caller claims to represent a specific company, bank, or judicial agency.Do not click on unknown links, accept social media friend invitations, or respond to suspicious text messages.If you have any doubts, contact Dulce Vida immediately or call the Police Department for confirmation.Common Fraud TacticsFraudsters may use tactics such as "repeated ordering" or "wrongly setting up installment payments" to gain your trust, then request online banking or ATM operations.If the call involves bank accounts, contact your bank directly.Refuse any requests to operate accounts or provide personal information to reduce the risk of fraud.Strengthen Your Account SecurityChange your password regularly and use a strong password (a mix of uppercase and lowercase letters and numbers).Avoid entering account passwords on public computers to enhance information security.Contact UsIf you have any concerns or questions, please reach out to Dulce Vida’s customer service team at:Email: cs@missmarblehk.comThank you for your attention and cooperation. Together, we can ensure a safe and secure shopping experience.